Invoicing procedures

CCGs and CSUs use an integrated system to procure and pay for any goods and services.

Make sure we have your up-to-date information

We require on letterhead paper:

  • Company Name (Please ensure it is the same name used on the invoice)
  • Address (Please ensure it is the same name address on the invoice)
  • Email address (for orders)
  • Email Address (for remittance)
  • Tel no
  • Bank name
  • Account No
  • Sort Code
  • Name of Account
  • VAT Reg No if applicable

Please send your supplier information to the CCG using this email link

Invoices need to be submitted to the following address, quoting a purchase order number:




Phoenix House

Topcliffe Lane




Special Details for Care Home Patients

You will need to obtain details of the Commissioning GP and the CCG to which they are attached so that you can ensure the invoice is address to the correct CCG for payment..

Invoices containing Personal Identifiable Information

We actively encourage the removal of personal identifiable information included as supporting evidence on or with invoices submitted for payment, to comply with the UK Data Protection Act 1998 and the NHS Care Record Guarantee,

Invoices and/or additional attachments which may contain patient-sensitive information may be rejected. This is because all invoices and attachments will be scanned and can be seen by anyone who has access to the ledger. Such invoices/attachments will be returned to be anonymised before being resubmitted and will result in payment delay.

Accessible Information

The Accessible Information Standard aims to make sure that people have access to information that they can understand and any communication support they might need. All organisations that provide NHS or adult social care must follow the Accessible Information Standard by law.

pdf The Accessible Information Standard (185 KB)