Equality and Diversity

Our approach to Equality and Diversity and accessibility

We are very mindful of the need to make sure we are reaching out to all our communities. We make sure we carry out an equality impact assessment on proposed service changes and consider these when planning consultations and when taking decisions.

  pdf Our Equalities and Diversity Strategy (528 KB) was developed in partnership with others.  If you are interested in helping us develop our new strategy for 2019 – 2021 then please email This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone 01603 751638

pdf Equality Impact Assessments (40 KB)


We take care to make our consultation and engagement as accessible as possible to as many people as possible. For example we make sure our materials are easy to read and where necessary produce even easier to read versions, or make them available in large print, on audio tape or in other languages. We do this through our strong links with the INTRAN Partnership, our engagement manager has been an active member of the Partnership Board for a number of years. You can find out more about INTRAN here http://www.intran.org/

Equality Delivery System (EDS)

The Equality Delivery System (EDS) was formally launched in November 2011. 

The main purpose of the EDS is to help NHS organisations improve how they look after the interests of patients, staff and members of the public who have characteristics protected by the Equality Act 2010 . By using the EDS, NHS organisations can also be helped to deliver on the public sector Equality Duty (PSED). For more information on the EDS please click below


NHS Norwich CCG has developed and published its EDS for 2014/15 in partnership with its Community Involvement Panel. The appendix outlines the co-production activities we have carried out to date and those we propose to carry out in the coming 12-15 months around service re-design and commissioning decisions.

EDS2 2018 2020


Please visit out dedicated LGBT+ page

INTRAN LogoAccessible information

The Accessible Information Standard aims to make sure that people have access to information that they can understand and any communication support they might need. All organisations that provide NHS or adult social care must follow the Accessible Information Standard by law.

pdf The Accessible Information Standard (185 KB)

Data Sources

The CCG gathers data from a number of sources when looking to commission services, including Norfolk Insight  and also the  pdf State of Norwich (302 KB)  (Norwich City Council report).

These data sets enables the CCG to access detailed data of the health and wellbeing trends of our patient population including disease prevalence and can drill down to ward details.

pdf Norwich 2018 health profile (990 KB)

pdf Broadland 2018 health profile (1019 KB)

pdf South Norfolk 2018 health profile (889 KB)